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FAQ

Project and Use

Which are the elements to be taken into consideration when choosing a shower enclosure?Is it possible to build a made-to-measure shower?Do you manufacture shower enclosures for disabled persons?Can I install the shower enclosure directly on the floor?When do I have to take the measurements, before or after the tiles are laid?Which dimensions do I have to take?Can I install the shower enclosure on any kind of shower tray?Can round shower tray be used?

Installation and Fastening

Can I install a Vismaravetro shower enclosure myself?Does Vismaravetro carry out installations?Is the fastening material included in the box?Which tools do I need to install the shower enclosure?Do I have to use silicone as a sealant for the shower enclosure?What kind of silicone should I use?Am I supposed to seal the shower enclosure also on the inside?What should I do if the walls are out of plumb?What should I do if the tray is not level?Can I install the shower enclosure in the presence of a slide-away door?Can I install the shower enclosure on a plasterboard wall?I lost the Vismaravetro instruction booklet. What can I do?

Sale, Guarantee and Support

Where can I buy Vismaravetro products?Can I buy Vismaravetro products directly from the factory?Does Vismaravetro offer an after-sales service?Are Vismaravetro products covered by a guarantee?What is the product life of a shower enclosure?Is there any product certification?

Glass and Decorations

What is tempered glass?Is tempered glass safe?Can I modify a tempered glass pane?What is a serigraph?Can I ask for custom-made serigraphs?

Cleaning and Maintenance

What is limescale?How can I eliminate limescale?What is TPA (“Trattamento Preventivo Anticalcare”, Preventive Treatment against Limescale Deposits)?How am I supposed to clean the glass panes of the shower enclosure?How do I clean the TPA-treated glass panes of a shower enclosure?

Packing and Spare Parts

When you ship a shower enclosure, how is it packed?Is it difficult to transport shower enclosures?How should I dispose of the shower enclosure packing?Are there spare parts for the shower enclosures and are they easy to replace?Where can I find spare parts for the shower enclosure?

Documentation

Can I receive the Vismaravetro catalogue?Can I receive a Vismaravetro price list?Do you have a CAD library of your drawings?

Trade Shows and Contract

Which shows does Vismaravetro attend?Does Vismaravetro offer services in the Contract sector?

Digital printing on glass

What is digital printing on glass?How does it work?Can glass be tempered in any case? Does it maintain its usual safety features?What does vitrifiable paint mean? Is it lasting? Is it “scratch-proof”?In what does it differ if compared to standard silkscreen printing?Can I print on all shower cabins?Can I request customized printing? In which format should I send the files for their processing?

Parete radiante

What is the Radiant wall?How does it workElements composing the heating wallWhat is meant for stratified glassIs the glass always tempered? Does it always keeps the usual features?How do you install the shower unit with heating wall?How do you carry out the electric connection?How do you switch on/off? How do you clean it?Is it safe? Is it certificated?Can I install the heating wall on all the shower enclosures?
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MOST SEARCHED QUESTIONS

Am I supposed to seal the shower enclosure also on the inside?
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What is tempered glass?
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Can I modify a tempered glass pane?
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Is there any product certification?
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